NEW HORIZONS: Hong Kong’s new degree-level work-based qualification

NEW HORIZONS: Hong Kong’s new degree-level work-based qualification

Hong Kong continues to pave the way for vocational training, thanks to its new qualification programme. For too long vocational training has been seen as “second class” compared to an academic education. The challenge has been a lack of comparable qualifications,...
New Horizons: Regional Qualifications in Climate Change Resilience

New Horizons: Regional Qualifications in Climate Change Resilience

New Horizons: Regional Qualifications in Climate Change Resilience Climate change is here and it’s here now.  Already, it’s effects are being keenly felt in the Pacific with the Emergency Events Database showing natural disasters on the rise.  For the Pacific then the...
Tackling cultural awareness training with sensitivity and humour

Tackling cultural awareness training with sensitivity and humour

Tackling cultural awareness training with sensitivity and humour Introducing cultural awareness training into any workplace can be a sensitive issue. Construction company Naylor Love prides itself on becoming an increasingly culturally diverse business. As part of...
Induction alignment rewards Housing New Zealand staff

Induction alignment rewards Housing New Zealand staff

Induction alignment rewards Housing New Zealand staff Housing New Zealand are actively looking for ways to recognise and reward the hard work of their residential property management teams. Having worked with Skills over a number of years, a conversation began on the...
Rising through the ranks at Mercury

Rising through the ranks at Mercury

Rising through the ranks at Mercury When Caterina Berimballi began her role in the contact centre at Mercury four years ago, she had no idea that within a year she’d be promoted to Senior Customer Service Representative (CSR) and then, two years later, to Quality...