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Fonterra Apprenticeship Programme

This project aims to create an innovative and engaging apprenticeship programme in dairy manufacturing for youth in regional New Zealand. Skills Consulting Group (previously known as Shift) is taking content from the current qualification designed for textbooks and turning it into bite-sized interactive learning modules. These modules are designed to be mobile first so apprentices can do them anytime anywhere.

The apprenticeship is based on the current DAIRYCRAFT qualification that we have worked on for a couple of years and embraces Fonterra’s onboarding programme as well as two secondary product streams. By doing so, apprentices cover Fonterra’s
values, the foundation knowledge of dairy manufacturing, more specialised knowledge of the product made in their plant, and a more holistic approach to other Fonterra sites across the country.

Success will be evaluated by programme achievement, retention rate (during and after the apprenticeship), learner progression to either further studies or role promotion, elapsed time, and feedback from stakeholders (apprentices, coaches, team leaders
and managers). This has been a collaborative project where we have worked with Optimism who did the programme design, Primary ITO and Fonterra. At busy times, we will have 3-4 people working on the project.

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